Best Buy

I went to Best Buy on Sherway to purchase a laptop (1000+$) but the transaction failed. However I was charged $500 to my debit card despite the purchase not happening (no laptop), and transaction failing. I have gone to the store with receipts showing the declined transaction, my bank disputing this transaction many times over a year now. I have receipts to show this too!Still no answer.Very poor service. No accountability and integrity. I will no longer be shopping at best buy for this reason.

I was sent to this location after my local best buy called and was told they had 33 of my the product in store. Once I got there, the cashier was completely clueless .. slowly walked around minimal effort, returns and tells me the product is missing. I ask what she means and i was given a simple shrug and told all 33 of this product is just missing. No sorry, No further explanation. How do 33 products just go missing??! Then said if i can find it online- do that. TERRIBLE

Very well informed to make my choice

This store never answers their phone?? Terrible customer service!!

Unable to talk to anyone in your company. The phone just kept ringing.